Tamar ElkelesChief Human Resources Officer, XCOM Labs
Joe IlventoChief Learning Officer, CommVault
Traci PalmerVice President Talent and Organization Development, Citrix
Kristan DavisDirector Digital Learning & Education Technology, Jefferson
Tamar Elkeles, Ph.D. is the Chief Human Resources Officer for XCOM, a rapidly growing wireless technology company propelling the next mobile revolution. She was previously Chief Talent Executive for Atlantic Bridge Capital, a global venture capital fund focused on technology investments. Prior to that she was Chief People Officer for Quixey, a Silicon Valley mobile technology start-up and before that had a 24 year tenure as a senior human resources executive at Qualcomm, including 17 years as Qualcomm’s Chief Learning Officer. She currently serves on the Board of Directors for GP Strategies (NYSE: GPX), The Board Advisors of the Forbes School of Business & Technology at Ashford University, ATD’s Chief Talent Officer (CTDO) Next Board and the Editorial Board for Chief Learning Officer (CLO), a multimedia publication for the enterprise learning market. She has served on the Board of Directors for the Association for Talent Development (ATD) and The Conference Board’s Executive Council on Talent and Organizational Development. Dr. Elkeles is the author of three books focused on the CLO’s role: The Chief Learning Officer, Measuring the Success of Learning Through Technology and The Chief Talent Officer. She also serves as a strategic advisor to several startup companies in the talent, learning and education technology sector.
Joe Ilvento is the Chief Learning Officer and WW Director of Talent Development for Commvault. Working closely with the Global VP of Strategic Human Resources, he supports the leadership and development of Commvault employees worldwide. Joe has built and delivered a comprehensive leadership development program, selected and implemented a global learning and talent management system, and built various award winning learning and talent solutions. His work has been recognized by the Corporate Executive Board, CLO Magazine as a two-time Learning Innovation Award Winner and he is often asked to speak about his innovative approaches to learning and performance management. Commvault’s Unlocking Potential talent management model is both effective and innovative and includes dynamically created individual development plans and learning paths. Prior to Commvault, Joe was with Citigroup for 12 years where he served as the Director of Learning & Development Citi’s Global Functions, led the Citi Professional Development COE, and was an executive coach for Citi’s Business Leadership Programs. Prior to Citi, Joe was a management and training consultant for Fortune 200 companies and government agencies. Joe is a Certified Master Trainer and the author of three books, Nobody to Somebody, License to Sell, and License to Serve. He has a BS in Psychology a Master’s Degree in Education and e-Education.
Helping teams and organizations step from the known into the unknown—successfully.
Traci Palmer is a compassionate and inspiring leader with truly deep understanding of global business, communication, human resources—and the needs of employees. As VP and leader for Talent Management and Organization Development at Citrix, Traci has helped foster a learning culture that empowers and inspires employees to be curious, grow and build their capabilities and achieve the extraordinary.
Traci is a collaborative, strategic partner with 20+ years of experience in human capital and organizational development business strategies. Using her extensive experience in talent management, talent development and organizational transformation work, she has taken a leading role in developing forward-looking strategies and designing effective teams. Thanks to her contributions Citrix is living the future of work by implementing agile talent and learning programs. She has a unique ability to translate the needs of an organization into actionable plans that help drive change and positively impact a global team’s skills and capabilities.
Prior to joining Citrix in 2017, Traci was at Rackspace, where she led the HR Transformation function, including HR strategy, organizational effectiveness, technology and data insights. She has also held roles at International Game Technology (IGT) for 8+ years, most recently serving as VP, HR Strategy & Shared Services, as well as Harley-Davidson Financial Services, in various leadership roles in HR, Organizational Development and Training.
Kristan Davis proudly leads a large and diversely skilled team as the Director of Digital Learning and Education Technology for Thomas Jefferson University and Jefferson Health. Situated in the DICE (Digital Innovation and Consumer Experience) Group, her team of Instructional Designers, Learning Management System administrators, system trainers, technical writers, and copywriters, all focus on providing frictionless consumer experiences and pushing the boundaries to improve learning. Kristan has led her team to convert in-person electronic health records (EHR) system training to a predominantly online learning environment, reducing physician training time by approximately 70% and saving the organization approximately $3 million.
Prior to Jefferson, Kristan led the training and development team at LHK Partners, a Market Research firm. There she helped launch the company’s eLearning program and the USA TouchPoints Study, the first in the country to capture participant information using smartphone technology.
In 2018, Kristan was honored to be named a Woman of Distinction by The Philadelphia Business Journal.
Lisa Zweber-SmithVice President Diversity & Inclusion Strategy, MGM Resorts International
Breanne NguyenDirector Learning and Development, HB Global, LLC
Jennifer TreadwaySenior Director Talent Management and Leadership Development, Citrix
Wesley ConnorDirector People Development, Randstad
Lisa Zweber-Smith serves as the Vice President, Diversity & Inclusion Strategy for MGM Resorts International where she uses her Organization Development expertise and systems thinking to drive behavior change leading to increased engagement, customer satisfaction and profitability. She is passionate about driving productive change through the application of cutting edge approaches that produce lasting impact. After spending more than a decade working in a variety of multi-national organizations all over the world, Lisa launched her own consulting firm that she successfully ran for more than 10 years, consulting to a variety of Fortune 500 companies on building leadership capability and increasing organizational efficiency and effectiveness.
As co-author of the Implementation Effectiveness Handbook, Lisa shared her expertise on implementing large scale change projects and building change capability. In her current role at MGM Resorts International, she brings her extensive OD, change management and leadership development experience to the field of Diversity & Inclusion where she is focused on building an inclusive environment where leaders attract, select, develop, evaluate and retain diverse talent.
Lisa holds an MSOD from the Grazadio Business School at Pepperdine University, an MA in HRD/OD from the University of St. Thomas and a BS in Business Administration. She is currently pursuing her PhD in Organization Behavior, where the focus of her research is building an inclusive environment. Lisa has taught Change Leadership in the Executive MBA program at Notre Dame, Diversity & Inclusion at UNLV and currently serves as adjunct faculty for Pepperdine University, helping to prepare the OD consultants of the future.
Dr. Breanne Nguyen joined HB Global, LLC in September 2016 in the newly created role of Director of Learning and Development and is responsible for developing and executing an integrated, long-term training and development strategy for HB Global, LLC. In addition, Dr. Nguyen was instrumental in developing the company’s learning platform, HB University, also known as HBU. Prior to her service with HB Global, LLC, Dr. Nguyen led training and development for the York County government in which she not only trained and educated internal personnel, she was instrumental in creating employment and life skill fundamentals programs for unemployed and underemployed non-custodial parents who experienced an inability to pay their court ordered child support. Additionally, Dr. Nguyen served in the United States Marine Corps for eight years. During this time, she served two deployments and had oversight of the Equal Opportunity and training program for her battalion.
She possesses a PhD in Human Services with a concentration in Social Work, and a Duel Masters in Management and Psychology.
Transforming the way we develop employees and organizational capability with excellence.
Jennifer Treadway is a passionate leader that strives to deliver extraordinary talent solutions. Jennifer is a leader that inspires teams and organizations to their fullest, has a sincere understanding of the unique capabilities of each individual, and has a global and diverse mindset that allows her the ability to drive results that significantly impacts business strategy. She is passionate in helping organizations transform the way they develop employees, enabling them to reach their highest potentials.
As Sr. Director of Talent Management and Leadership Development at Citrix, Jennifer has helped foster a growth based culture and mindset that allows Citrix employees to develop their unique capabilities that support a high performing organization. Jennifer and her team develop innovative talent tools, leadership programs, and experiences which build critical capabilities that Citirx needs for success. Her analytical approach allows for executive leadership to understand their leadership pipeline for the future and align development programs.
Jennifer has a wealth of knowledge and over 15-years of experience in learning, organization development, HR strategy, and talent management. Prior to joining Citrix, she worked for International Game Technology (IGT) where she had an opportunity to not only oversee the Integrated Talent Management strategy, but also Leadership Development, and eventually the HR Transformation Office, standing up a HR Project Management Office. Before IGT Jennifer designed, built and implemented a Talent and Learning function at a defense company, winning acclaiming awards from Training Magazine, and awarded numerous large scale grants.
As Senior Dictor, People Development for Randstad Canada, Wesley has been an influential contributor to the design and executions of its world-class Talent Management Strategy. Randstad is a global leader unhuman capital solutions that help people and organizations around the world reach their true potential.
Wesley combines 15 years of leadership and change management expertise, with over 2000 hours of the executive and team coaching experience. He has a passion for creating development programs that enable employees to reach their full potential. His background in behavioral and organizational psychology has led to many successful organizational changes and development strategies. He is an advocate for a “purpose driven” workforce, in which employees can engage in meaningful work that is in alignment with both their individual goals, and those of the organization. He is most interested in evolving the conversation away from employee engagement – and focusing on employee fulfillment.
Wesley’s progressive – and unconventional – approach to Talent Management has been featured in the Wall Street Journal and Society for Human Resource Management, based on his leading-edge thinking and unique perspective on the changing world of HR. He was also invited to speak on Leadership, Engagement and Creating a Culture of Performance and Accountability at the 2016 Human Capital Institute Conference. Wesley is a certified Co-Active Coach and working towards his certification as an Organizational and Systems Awareness Coach.
Tiesha MonroeTiesha Monroe, Learning Specialist, UPMC
Cathryn StickelDirector Talent Management and Organizational Development, Anzu Partners
Tobias WashingtonDirector Learning Experience, Design and Technology, CHRISTUS Health
Michael Hyatt-EvensonHead of Sales Learning and Development, Verizon Media
Tiesha Monroe is a Learning Specialist with UPMC in Pittsburgh, PA. UPMC provides healthcare services to over 3.4 million patients in Pennsylvania. They are also the largest employer in the state with over 87,000 employees. Tiesha’s responsibility is to train and educate all employees through staff development and leadership development. She facilitates weekly in-person and virtual trainings on multiple topics that are meant to enhance every employees UPMC experience. She is known for using UPMC’s company values as the foundation for training and encouraging employees to become their best selves.
Ms. Cathryn Stickel leads talent management and organizational development for Anzu Partners, providing counsel on recruiting, HR, and business operations to its portfolio companies. In 2018, Anzu’s talent function successfully recruited over 25 executives and engineers for portfolio companies (42% of whom were women), while developing a database of over 10,000 candidate CVs with focus on industrial technology. In Fund I, Ms. Stickel was central in the organizational development at portfolio companies including Slyce, MultiMechanics, Zeteo, Edge Embossing, and TeraPore, among others.
Cathryn has spent the majority of her career working for software companies, most recently for Mapbox, a high growth start-up building mapping and location tools for developers backed by SoftBank’s Vision Fund. Cathryn led recruiting at Mapbox for three years, quadrupling the size of the company. She was also instrumental in building and executing processes around HR, compensation, benefits, performance reviews, and employment policies.
Previously, Cathryn ran operations for FrontlineSMS, a mobile messaging software company with offices in Washington, DC and Nairobi, Kenya. She traveled extensively, training and supporting users of the software, and managed the organization’s operations, including finance, recruiting, and HR.
Cathryn serves as a Board Observer on the Board of Directors of MultiMechanics.
Cathryn received her B.A. in Political Communications and M.A. in Media and Public Affairs from George Washington University.
Tobias J. Washington serves as the Head of Learning Experience, Design, & Technology at CHRISTUS Health, a Catholic healthcare ministry with over 40 hospitals and healthcare facilities in the United States and abroad. CHRISTUS is a leader, partner, and advocate in the creation of innovative health and wellness solutions focused on extending the healing ministry of Jesus Christ to individuals and communities.
In this capacity, he leads a team of highly creative learning designers, technologists, and content developers to create innovative learning experiences, which includes architecting and optimizing the enterprise talent management suite of technologies and its digital ecosystem.
Under his leadership, CHRISTUS Health’s first immersive learning program was developed which includes virtual reality, augmented reality, and leveraging artificial intelligence to develop talent. Tobias also leads the technical, digital and social learning strategies.
A recent recipient of Corinium’s “Top 50 Leaders in L&D”, Michael is the Head of Global Sales Learning and Development for Verizon Media. Michael has built a reputation for building high-performing L&D teams that build successful, strategic relationships with business leaders and stakeholders. As a 20 year L&D veteran, he has had the opportunity to work as a trainer, learning leader, and global leader with organizations like startup companies to global Fortune 50 companies. In addition to the “Top 50 Leaders in L&D”, Michael has received numerous company awards, recognizing team building skills, strategic contributions, and high employee engagement.
Wanda HayesSenior Director, Learning & Organizational Development, Emory University
Tina NguyenDirector Employee Engagement, San Diego Humane Society
Audrey LangVP Organizational Development, San Diego Humane Society
Patty McKayVice President Talent Management, 3D Systems
Chris OlsonVice President Organizational Effectiveness, Chemical Bank
Dr. Wanda Hayes serves as the Senior Director of Learning & Organizational Development at Emory University in Atlanta, GA. She joined Emory in 2007 and is responsible for the development and implementation of a learning strategy that includes executive, management, and employee development, e-learning, executive coaching and organizational development. She works with Emory’s senior leadership to align the learning strategy with the talent management strategy for the University, and she works closely with senior leaders on areas related to executive on-boarding, teambuilding, and change management. Under Wanda’s leadership, Emory University has been recognized as a “LearningElite Organization” by Chief Learning Officer Magazine for nine years in a row, as well as receiving other national awards for their leadership programs. She often speaks at national and international conferences on the topics of leadership development, development planning, talent management, performance management, personality and leadership, and how to create a successful leadership development program.
Prior to Emory, Wanda served as Manager of Leadership Development at Children’s Healthcare of Atlanta (CHOA), where she created management development programs and assisted in the development, implementation, delivery, and measurement of a program for healthcare executives. She also served as an internal executive coach for senior leaders at CHOA.
Prior to Children’s, Wanda was Manager of Leadership Assessment and Development at BellSouth Corporation in Atlanta. There, she conducted and oversaw the assessments of high potential leaders within the company and for potential New Hires at the executive level. She also provided individual feedback, coaching, and development planning.
Prior to BellSouth, Wanda served as the Director of Academic Assessment & Institutional Research at the University of South Carolina Aiken (USCA) and as adjunct faculty in the Department of Psychology and the School of Business.
Wanda began her career as an independent consultant providing services to industry, local government agencies, and institutions of higher education.
Wanda earned her Bachelor’s degree in psychology and her Masters and Doctorate degrees in Industrial/Organizational Psychology from the University of Georgia, and is a licensed psychologist in the State of Georgia.
Outside of her work at the University, Wanda provides independent consulting to local organizations, serves on the Board of Directors for the Share the Magic Foundation [literacy], and serves as a volunteer with the Atlanta Weimaraner Club Rescue. She lives in Watkinsville, GA with her husband and their two Weimaraners, Gus and Daisy.
With over 20 years’ experience and knowledge of principles, practices and functions of effective human resource management, Nguyen oversees all HR functions for San Diego Humane Society and leads its Employee Engagement team, including Learning & Development. She has held various HR leadership roles at Scripps Health where she demonstrated success in strategic operational alignment, workforce relations, workforce planning, talent management, talent development, and positioning HR as a value-added strategic partner. Additionally, Nguyen served as a Sr. Consultant for HR Results in San Diego. She earned her bachelor’s degree in Psychology from San Diego State University and is nationally certified by both the Society for Human Resource Management (SHRM-SCP) and the HR Certification Institute as a Senior Professional in Human Resources (SPHR). A lifelong learner, Tina holds an HR Professional Certificate from UCSD Extension as well as certificates in HR Management and HR Leadership from UCSD.
Lang has led organizational development at San Diego Humane Society for the past two years, focusing strategically on organizational culture, talent development and leadership during a time of significant change and rapid growth, including doubling in size to 600 employees. Her areas of specialty include HR/OD, strategic workforce planning, leadership development, training and organizational transformation. Lang has held several leadership roles for nonprofit organizations, including at American Humane where she served as for 8 years in various strategic leadership roles, overseeing programs and operations. Lang has managed human resource departments for national organizations, higher education and nonprofits including the University of Illinois Center for the Advancement of Distance Education in Chicago and the Association of Perioperative Registered Nurses (AORN). She also served in fundraising, marketing, public relations and training management roles at United Way. She holds a Master of Science degree in Human Resource Management, with a concentration in International Business and an Executive Certificate in Nonprofit Leadership from Duke University. She is SPHR certified by the Human Resource Certification Institute.
Patty McKay has a 25-plus year history of rich and varied consulting and corporate experience leading teams such as OD and Learning, Leadership and Professional Development, Change Management, Assessment and Selection, eLearning, Talent Acquisition and Sales Management. She has the experience and passion for working cross culturally and operates with the highest standard of personal accountability and transparency.
At 3D Systems, Patty is the Vice President, Talent Management focused on leading the Talent Management function transformation including Talent Acquisition, Learning and Development, Diversity and Inclusion, Succession Management, and Talent Review. She implemented strategic recruiting metrics to align with the organization’s strategy and designed and implemented a virtual onboarding approach.
Chris Olson is the Organizational Effectiveness Product Manager (VP) for TCF Bank. Chris oversees all the learning and development initiatives for the organization and is involved in performance management, employee engagement, recognition, talent development, and sales, compliance and professional development learning programs. Chris has 19 years of experience in the banking industry, 13 of which dedicated to employee development. Chris is no stranger to change. He has been through 10 bank names changes to date. During the financial crisis of 2008, he projected managed bank consolidations for a holding company going that controlled 65 community banks nationally, consolidating them down to 11. He is currently leading organizational effectiveness and change management efforts for TCF Bank as they work towards their integration efforts for their merger with Chemical Bank. When he’s not sitting in meetings spouting corporate buzzwords, he also consults on strategies for mid-Michigan craft brewing and micro-coffee roasting companies. Or you may even find him attending an indie rock concert, while he quietly regrets ending his days of being a touring musician to become a corporate sellout.
Alison CowanDirector Global Learning & Talent Management, Brunswick Corporation
Rob Ollander-KraneHead Talent Planning & Performance, Gap, Inc.
Frank BrennanDirector Learning & Development, Reynolds Lake Oconee
Roel DeussRegional Vice President Sales, Fuel50
Lola FongDirector Talent Management, CIBC FirstCaribbean International Bank
Alison Cowan is the Director, Global Learning & Talent Management at Brunswick Corporation (based in Lake Forest, IL), focusing on leadership succession, talent acquisition, identification and development. Most recently she has launched an innovative approach to senior leadership development and coaching, driven the adoption of an exciting, fresh approach to performance management and created global momentum in talent visibility.
After an early career in sales within the white goods industry Alison moved into HR working in the automotive, energy, plumbing and transportation industries and she also has experience as an independent consultant. Prior to moving to the US with Brunswick in 2017, Alison spent five years working for the enterprise in the United Kingdom and Belgium.
Alison holds an MSc in Strategic Human Resource Management from Nottingham Business School, UK, a Professional Certificate in Coaching from Henley Business School, UK and a Bachelors degree in Modern Language Studies (French and German) from Liverpool John Moores University, UK.
Rob Ollander-Krane is the Director of Talent Planning and Performance at Gap Inc. Gap Inc. is
comprised of 7 brands (Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City and Janie
and Jack) and employees 140,000 people in over 40 countries. Rob’s passion is performance.
He has spent most of his career in Learning and Development, Talent Management and most
recently Performance Management and Talent Planning. His last five years have been focused
on reinventing Gap Inc.’s performance management process. As he describes it, changing our
process to focus more on performance and less on management. And more recently, has made
similar innovations to succession planning.
Born in Elizabeth, New Jersey, Frank is the Director of Learning & Development at the Lakeside resort & Golfing Community of Reynolds Lake Oconee in Greensboro, Georgia. He has enhanced corporate learning within the Hospitality sector by focusing on Storytelling as a way to engage learners. He is an accomplished Instructional Designer with an award-winning leadership program called “Fearless”. Frank creates custom content for his organization, tossing out old training manuals and replacing them with original “Visual Guides” hosted on a CaaS (Content-as-a-service) platform. He enjoys encouraging others to become the best version of themselves and believes in combining artistic creativity within the field of talent development. He is an independent filmmaker and screenwriter with a B.A. in English from Florida International University. Frank writes, directs, and produces his own work alongside his wife Laura.
Roel’s passionate about developing the future workforce and enabling employees’ ongoing desires for new experiences and challenges that support learning and development. For the past 2 years he’s been evangelizing career experience platforms that enable companies to create internal dual-sided talent marketplaces where employees can discover new roles and opportunities for growth, and where leaders can find the best internal talent for open requirements, strategic initiatives or succession – based on AI powered matching of skills, values and interests.
Roel holds a Master of Strategic Human Resource Management degree from Tilburg University, and has accumulated multi-disciplinary capabilities during his 20 years of experience in Human Capital, ERP and Enterprise Information Management technology solutions.
Lola Fong is an accomplished Human Resources professional with over 25 years’ experience in the financial sector. She spent 19 years at Citibank as Vice President and Country Senior Human Resources Officer. For two of those years, she also held the position of Senior Country Operations Officer, during that time she managed 50% of the employees. After leaving Citibank, she joined the Faculty of the University of London as the main lecturer for the Introduction to Business and Management course. She also completed contracts with the Private Sector Organizations of Jamaica as Chief Executive Officer and Jamaica Money Market Brokers as Group Manager for Human Resources.
In 2009, she joined CIBC First Caribbean International Bank as Director Talent Management. She has regional responsibilities for Talent Development, Learning and Development, Senior Recruitment and Performance Management in the 17 territories in the Caribbean where the bank has a presence. She is an experienced Trainer/Facilitator with specialized training and certification in People Management, Presentation Skills, Emotional Intelligence and Strategic Problem Solving. She holds a B.Sc. degree in Sociology with Honours from the University of the West Indies and a Masters of Business Administration with Honours from Florida International University. She also holds the ECPC accreditation, Erikson Certified Professional Coach.